"Easily Annoyed"

I'm one of those guys who is bugged by the little things. One thing that really bugs me is the extra use of quotes. I'm not sure why people do it, or why it bugs me so much, but here's an example of a sentence that drove me crazy today from a job applicant:

"I have a unique blend of customer experience and excellent technical skills which are complimented by extensive “customer focused” training courses.."

I have no idea what he's alluding to by saying "customer focused" there.

I'm tempted to interview the guy just so I can ask him, but I don't think it would be very "productive." Whatever that means.